CAIRO-for-ESI-Cloud__Multi

 

CAIRO Caller on Smartphone

Meet CAIRO — Your Always-On AI Receptionist

Never miss another opportunity.

CAIRO for ESI Cloud™ transforms the way your business handles calls—delivering intelligent, human-like conversations that engage callers, understand their needs, and connect them to the right destination instantly. CAIRO blends conversational AI, voice automation, and your unique business knowledge to create seamless, efficient customer experiences. 

Elevate Every Call with AI-Powered Precision:

Today’s customers expect fast, accurate, and personalized service. CAIRO delivers exactly that—24/7.
  • Answer every call with a natural, human-like voice
  • Understand caller intent and respond intelligently
  • Route calls to the right person, queue, or call center agent
  • Handle routine requests automatically—freeing up your team
  • Provide multilingual support to better serve diverse audiences
  • See traffic analytics and data on call insights 

CAIRO-Screenshots

Meet CAIRO for ESI Cloud™

 

What is an AI Receptionist?

Unlock the Full Potential of Business Calls

 

Intelligent Routing
& Escalation

Ensure every caller reaches the right destination quickly. CAIRO can:

  • Escalate priority or complex calls to live staff

  • Confidently manage routine inquiries on its own

Automated
Appointment Scheduling

Let CAIRO book meetings for you. With seamless integration into Microsoft 365 and Google Calendar, it can:

  • Schedule appointments in real time

  • Send SMS confirmations and reminders

  • Eliminate back-and-forth coordination

Real-time Traffic Analytics
& Call Insights

Stay informed with actionable data and improve CAIRO's performance:

  • Track call traffic and caller behavior

  • Receive SMS alerts for important keywords or intents

  • Identify unanswered questions to continuously improve performance

Custom Voice 
& Receptionist Personality

CAIRO is designed to reflect your brand and knowledgebase. Choose from:

  • Professional AI voices

  • Tone and style to match your brand experience

Train CAIRO with
Your Business' Content

Ensure accurate, relevant responses by training CAIRO using:

  • Your website

  • FAQs

  • Uploaded documents

Reliable, Secure
& Always Improving

CAIRO is built for real-world business demands:

  • Assign to any business number (DID)

  • Control spam and abuse with smart routing rules

  • Continuously improve accuracy with guided prompts and training

  • Leverage built-in workflows and scheduling tools

Estech Systems, Inc (ESI)
6275 W. Plano Parkway
Suite 500
Plano, TX 75093

Toll Free: 800-374-0422
Phone: 972-422-9700
Fax: 972-422-9705

    Copyright © 2026 ESI (Estech Systems, LLC), a Crexendo® company. All Rights Reserved.

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