Advanced Apps

IMPROVE EFFICIENCIES & REDUCE COST

ESI’s Advanced Apps allows you to maintain a 360-degree view of all that happens within your new phone system. Between recording, accounting, and time management, your leadership team will always have ESI’s support in measuring work status and identifying unknown efficiencies!

Product

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Call Accounting
With ESI Call Accounting, you’ll have full visibility into call activity to ensure the accuracy of communication costs. This application comes in Pro, Lite, and Reports-Only versions.
 
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Click-to-Call
We’ve simplified outbound calling with click-to-call. With a click of a single button on a PC, users can make outbound calls from a connected phone.
 
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Recording Manager

This media management application easily organizes all call recording to improve performance of all call handling. Capture, store, and analyze all call data all in one place.

 
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Screen Capture

An add-on to the already advanced ESI Media Management is ESI Screen Capture. Administrators can access recordings of a user's screen activity. This can be used for employee training, monitoring and quality control.

 
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Time & Attendance Manager
Optimize employee management with Time & Attendance Manager. Track employee time, monitor attendance and more with this premier management tool.
 

Interested in these applications?

ESI has a multitude of features and applications that enhance the performance of your ESI systems and overall productivity. If you are interested in taking your communication to the next level, speak to one of our team members today. We’re ready to set you up with a unique package to achieve your business goals.

 

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