ESI’s Advanced Apps allows you to maintain a 360-degree view of all that happens within your new phone system. Between recording, accounting, and time management, your leadership team will always have ESI’s support in measuring work status and identifying unknown efficiencies!
This media management application easily organizes all call recording to improve performance of all call handling. Capture, store, and analyze all call data all in one place.
An add-on to the already advanced ESI Media Management is ESI Screen Capture. Administrators can access recordings of a user's screen activity. This can be used for employee training, monitoring and quality control.
ESI has a multitude of features and applications that enhance the performance of your ESI systems and overall productivity. If you are interested in taking your communication to the next level, speak to one of our team members today. We’re ready to set you up with a unique package to achieve your business goals.