Off-premises message delivery

The ESI system can be programmed to deliver messages to an off-premises phone and/or to page you when your voice mailbox receives a message. You can set the phone number (cell phone, home number, another extension, etc.) and the pager number. You can further set the system to deliver only messages marked as urgent. (If pauses or other special dialing characters are required in the phone or pager number, contact the System Administrator.)

The Administrator can also set for your station the:

• Number to be called or paged
• Delay period before attempting message delivery
• Number of attempts
• Interval between attempts (in increments of 30 minutes)
• “Quiet period” which suspends message delivery for late night, etc.

If you have programmed both an off-premises delivery number and a pager number, the system will prompt you to choose one of the following delivery options:

• Phone-only
• Pager-only
• Phone, then pager — Attempts phone delivery until the maximum number of attempts has been tried, then follows paging programming.
• Phone and page at the same time
• No off-premises delivery

Phone delivery

Whenever it receives a new/urgent message into your mailbox, the system will call the number that you have programmed and play the prompt, “You have messages; please enter your password.” The prompt will repeat three times before assuming that no one has answered and disconnecting.

Upon answering, enter your password (if no password is set, you must enter 0). You will then be connected to your mailbox and can proceed with normal message retrieval operation.

Pager notification

Pager notification can be programmed to operate as the sole notification method or in conjunction with phone delivery.

You can have the system call and activate your external pager whenever the first new/urgent message is left in your mailbox and repeat the page (at the interval programmed by the administrator) until all new messages have been retrieved.