Setting up ESI Mobile Messaging
Note:
In order for you to access the Mobile Messaging settings described in this section, this feature must first be enabled for your extension or guest mailbox by the System Installer or Administrator.
You can choose up to two e-mail destination addresses — called Main E-Mail and Alternate E-Mail — to which the ESI system will deliver an e-mail notification whenever you receive a new voice mail message (although you can set up two destination e-mail addresses, Main and Alternate, the system will use only one at a time). Also, for each destination address, you can choose whether to receive a .WAV file attachment from each new voice mail message.
Example:
You might choose to receive attachments remotely while using the Alternate E-Mail setting, but not to receive attachments while using the Main E-Mail setting when in the office — or vice versa, depending on your needs and broadband access when away from the office.
- Main E-Mail — This is your primary e-mail address. It’s where you wish to receive most, or all, of the e-mailed notifications from new voice mail messages.
- Alternate E-Mail — This is a secondary e-mail address at which you can receive e-mailed notifications of new voice mail messages.
You may use the same e-mail address for both the Main E-Mail and Alternate E-Mail settings. (For most users, this probably will be the case; but the Alternate E-Mail setting gives you added flexibility.)
It’s necessary, first, to program into the ESI system an e-mail address for each of these two settings. You will accomplish this by using your ESI phone.
User programming settings for Mobile Messaging
In this section, you’ll learn:
- How to switch your extension (or guest mailbox) between its Main E-Mail and Alternate E-Mail settings.
- How to program the destination address for each.
- How to select whether to include voice mail messages as .WAV attachments for each setting.
| Keys pressed | Item |
| PROG/HELP 6 | External message notification |
| PROG/HELP 6 5 | Mobile Messaging notifications |
| PROG/HELP 6 5 1 | Active E-Mail destination |
| PROG HELP 6 5 2 | Main E-Mail destination |
| PROG HELP 6 5 3 | Alternate E-Mail destination |
First, some quick definitions:
- The Active E-Mail destination setting lets you choose the destination (either Main E-Mail or Alternate E-Mail) for e-mailed notifications when you receive new voice mail messages.
- The Main E-Mail and Alternate E-Mail destination settings let you program the Main E-Mail and Alternate E-Mail addresses, and — for each — select whether to include a .WAV attachment with each e-mailed notification of a new voice mail message.
Note:
Programming of the ESI Mobile Messaging parameters also can be accomplished through the use of VIP or ESI Personal Programmer. (These applications are mutually exclusive.)
Active E-mail destination for your extension
On your ESI phone:
- Press PROG/HELP 6 5 to reach the Mobile Messaging options.
- Press 1 to reach the Active E-Mail setting. Then . . .
If currently set for . . . . . . to switch to . . . press . . . Main E-Mail Alternate E-Mail 1 and then # to confirm Alternate E-Mail Main E-Mail 0 and then # to confirm [To keep your current setting] # to confirm
Main E-Mail and Alternate E-Mail destinations for your extension
On your ESI phone:
- Press PROG/HELP 6 5 to reach the Mobile Messaging options.
- Press either:
- 2 to reach the Main E-Mail destination setting.
. . . or . . . - 3 to reach the Alternate E-Mail destination setting.
- 2 to reach the Main E-Mail destination setting.
- Enter a destination address to which the ESI system will send notification e-mails when using the setting you selected (Main E-Mail or Alternate E-Mail) in step 2. You may enter up to 64 characters for this destination address.
To enter each character, press the appropriate key on the ESI phone’s dialpad until the desired character is displayed, and then press # to enter the character. Exceptions include:- To enter the “@” character, press # #.
- To enter a dot (period), dash, or underscore, press 0 (zero) #.
- To back up to a previously entered character, use the left scroll key.
- To confirm the address, press # once more.
- Select whether to include a .WAV attachment with each e-mail modification while in the setting you selected in step 2, by pressing either:
- 1 to include the attachment.
. . . or . . . - 0 not to include the attachment.
- 1 to include the attachment.
- Hang up (or press RELEASE to complete programming.
Active E-mail destination for your guest mailbox
On your ESI phone:
- Press PROG/HELP ∗.
- Enter the number, followed by the password, of the guest mailbox you wish to program.
- Press PROG/HELP 5 6 5 to reach the Mobile Messaging options.
- Press 1 to reach the Active E-Mail setting. Then . . .
If currently set for . . . . . . to switch to . . . press . . . Main E-Mail Alternate E-Mail 1 and then # to confirm Alternate E-Mail Main E-Mail 0 and then # to confirm [To keep your current setting] # to confirm - Either (a.) hang up to complete programming or (b.) skip to step 2 of “Main E-Mail and Alternate E-mail destinations for your guest mailbox” (next item).
Main E-Mail and Alternate E-Mail destinations for your guest mailbox
On your ESI phone:
- Press PROG/HELP ∗.
- Enter the number, followed by the password, of the guest mailbox you wish to program.
- Press PROG/HELP 5 6 5 to reach the Mobile Messaging options.
- Press either:
- 2 to reach the Main E-Mail destination setting.
. . . or . . . - 3 to reach the Alternate E-Mail destination setting.
- 2 to reach the Main E-Mail destination setting.
- Enter a destination address to which the ESI system will send notification e-mails when using the setting you selected (Main E-Mail or Alternate E-Mail) in step 4. You may enter up to 64 characters for this destination address.
To enter each character, press the appropriate key on the ESI phone’s dialpad until the desired character is displayed, and then press # to enter the character. Exceptions include:- To enter the “@” character, press # #.
- To enter a dot (period), dash, or underscore, press 0 (zero) #.
- To back up to a previously entered character, use the left scroll key.
- To confirm the address, press # once more.
- Select whether to include a .WAV attachment with each e-mail notification while in the setting you selected in step 4, by pressing either:
- 1 to include the attachment.
. . . or . . . - 0 not to include the attachment.
- 1 to include the attachment.
- Hang up (or press RELEASE) to complete programming.
