ESI User's Guide on the Web

Downloadables

Main ESI site


“How-To” videos


Visual
(Flash-based)


Searchable
   For current systems

AutoPage

(Does not apply to IVX C-Class)

This feature lets you have outside callers internally page you after they’ve been forwarded to your voice mailbox and are listening to your personal greeting. You must have personal greeting 3 selected and it must tell callers to press 3 for this feature. If the caller dials 3 during the personal greeting, he/she is placed on hold; the system then pages you by name, followed by the phrase “You have a call on line” and the line on which the call is on hold (e.g., “John Doe, you have a call on line 21”). If you don’t answer the page within a programmed interval, the caller is forwarded back to your extension/voice mailbox.

Note:

This feature is active if your System Administrator authorizes your station for it, you have set your mailbox to play personal greeting 3, and a directory name is recorded for your station.

Sample personal greeting 3 for AutoPage:

“Hello. This is Rick. I’m currently unable to receive your call. To have me paged throughout the building, please press 3 now. Otherwise, please leave me a message after the tone and I’ll return your call as soon as possible.”