Programming the agent log-on/-off key
For only IP Server 900 (with proper licensing) and ESI Communications Servers
Not available on the legacy 12-Key Feature Phone
- Enter Help mode by pressing PROG/HELP.
- Press 3. Now, Help mode will describe each key you press.
- Press each programmable feature key to determine the location of the log-on/-off key (the keys have been assigned beginning with the lower left-hand programmable feature key).
- Press PROG/HELP again to leave Help mode.
- To program a new key location (or if one hasn’t been programmed previously):
- Hold down the desired programmable feature key for at least two seconds, to enter programming mode.
- Dial 5 plus the department number.
- Press the programmable feature key again.
